Returns & Exchanges
At Pertronix, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make the process as seamless as possible so you can shop with total confidence.
Initiate Your Request
Log into your Pertronix account and navigate to your order history to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via your registered email address.
Package Your Items
Securely pack your unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Drop Off and Track
Drop your package at any authorized carrier location and use the provided tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing